If you have questions about booking a cruise with us, please let us know how we can help you using the form below.

Ready to book now? Just read our booking policies and then tell us your preferred destination and dates and we will be back in touch with you to complete your booking within 24 hours. Thank you for becoming a valued guest of Aqua Expeditions!

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Read our Policies

One defining advantage of Aqua Expeditions luxury cruise ships is the small capacity compared with other river cruises or a river lodge. Thus we recommend our guests book early, especially if your desired travel dates are not flexible. People typically book their Aqua Expeditions Cruise at least 10 to 18 months in advance, however we will always do our best to accommodate your desired cruise dates. When you book your 3,4 or 7 night Aqua Expeditions Amazon River cruise, you will receive an email confirmation 90 days prior to the start date for your cruise. Your travel confirmation and Aqua Expeditions cruise ticket will be sent to you following your final payment. We ask that you read these terms and conditions prior to arrival. Further details regarding Aqua Expeditions booking policies are listed below: Deposits: Individual Reservations
  • Reservations made 91 days or more before departure must include a deposit of US $400 per person is to confirm the booking. The final balance is required 90 days prior to departure. If the payment is not received on time, the space(s) will be automatically released. 
  • Reservations made 90 days or less prior to departure require a full, non-refundable payment to confirm the booking.
Deposits: Group Reservations (8 people or more)
  • Reservations made 121 days or more prior to departure require an initial deposit of US $400 per person to confirm the booking, with a second deposit of US $400 per person 120 days before departure. The final balance is required 90 days prior to departure.
  • Reservations made 120 days to 91 days prior to departure require a deposit of US $800 per person to confirm the booking. The final balance is required 90 days prior to departure. 
  • Reservations made 90 days or less prior to departure require a full, non refundable payment to confirm the booking.
Cancellations: All Reservations
  • Cancellations* made 121 days or more before departure will result in the deposit being refunded, less a US $200 service charge per person.
  • Cancellations* made 120 to 91 days prior to departure will result in the forfeit of all deposits, which are non-refundable within this period. 
  • Cancellations* made 90 days or less prior to departure, will result in full payment being applied as per the cancellation penalty.
*In the event of cancellations, wire fees and credit card commissions will be deducted when calculating refunds. Medical and Health Policies Guests should be in good physical health in order to be able to make the most of their Aqua Expeditions Cruise on the Amazon. Excursions involve the use of small, motorized skiffs and at times may include some possible wet landings. The daily excursions may include walking on irregular terrain, and getting in and out of the skiffs occasionally requires some physical effort. Walking excursions may last up to one hour. Aqua Expeditions recommends all of our guests check with their personal physician prior to their Asia travels to determine any relevant vaccinations or prophylactic medications. Travel Insurance Travelers are strongly advised to purchase trip cancellation insurance, which will reimburse the cost of air tickets and other non-refundable trip payments. International medical, baggage loss and delay insurance are also recommended. Aqua Expeditions assumes no liability for lost or stolen personal belongings. Vessel Substitution Aqua Expeditions reserves the right to substitute another vessel for the Aqua Amazon or Aria Amazon if considered necessary (i.e. force majeure or mechanical failure). If the travelers do not take this option, Aqua Expeditions reserves the right to cancel the trip upon a refund pro rata per cruise night not used or, as an alternative, will offer credit toward a future Aqua Expeditions cruise. Passenger Dietary Needs Aqua Expeditions should be contacted at least 30 days prior to embarkation regarding travelers’ specific dietary needs. Every effort will be made to cater to special dietary needs, and to accommodate special requests, subject to a given products’ availability in Peru. Travelers’ Responsibilities Travelers have responsibilities toward both their fellow passengers and Aqua Expeditions crew. Every passenger should review the conditions contained in the trip itinerary, follow normal social behavior patterns with fellow passengers, observe all safety requirements on board and on excursions, and act in an appropriate and respectful manner toward Aqua Expedition crew members and their fellow travelers.

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