Embarkation Points: Vietnam and Cambodia

VIETNAM EMBARKATION POINTS: 

SAIGON (Ho Chi Minh City) 

Pick Up / Drop Off Point

Park Hyatt Saigon Hotel (Lobby)
2 Lam Son Square, District 1,  Ho Chi Minh City (Saigon), Vietnam
T: + (84-8) 3824 1234

park hyatt saigon departure

For guests on the Aqua Mekong’s 4 & 7 night itineraries starting in Saigon:

*Passengers need to arrive 30 minutes prior to the scheduled time.

Departure time from Park Hyatt Saigon: 1:30 p.m. (low and high water season)

Estimated arrival time at My Tho dock: 3:00 p.m.

For guests on our 3 and 7 night itineraries ending in Saigon:

We will disembark at My Tho dock for transfer to Saigon: 8:00 a.m. (Low and High water season)

Estimated arrival time at Park Hyatt Saigon: 10:30 a.m.

 

CAMBODIA EMBARKATION POINTS:

PHNOM PENH

Pick Up/ Drop Off Point:

Low water Season
(From 2nd December 2016 to August 11th, 2017 and from December 1st to December 31st, 2017)

Phnom Penh Passenger Terminal (next to Titanic Restaurant)
Preah Sisowath Quay at eastern end of St.100, Phnom Penh, Cambodia

*Next to the Titanic Restaurant and night market

phnom penh departure

High water Season
(From August 11th to November 31st, 2017)

Phnom Penh Autonomous Port (TS3)*

#649, Street 1 (Preah Sisowath Quay), Phnom Penh, Cambodia

*Passengers access the pier by the security gate checkpoint facing the Min Sheng School.

phnom penh port departure

For Aqua Mekong guests on the 3-night itinerary starting from Phnom Penh:

Please check-in on board between 3:30 p.m to 5:30 p.m. (low and high water season)

For guests on the 4-night itinerary ending in Phnom Penh: 

Disembarkation at Phnom Penh Port: 11:30 a.m (Low and High water season)

 

SIEM REAP

Pick Up/ Drop Off Point

Park Hyatt Siem Reap Hotel (Lobby)
Sivutha Boulevard, Siem Reap, Cambodia
T: +855 6321 1234

siem reap departure

For guests on the Aqua Mekong 4 & 7 night itineraries starting in Siem Reap:

*Passengers need to arrive 30 minutes prior to the scheduled time.

Departure time from Park Hyatt Siem Reap: 3:30 p.m. (high water season only).

Estimated arrival time at Tonle Sap Lake: 4:45 p.m.

For guests on the 3 and 7 night itineraries ending in Siem Reap:

We will disembark on Tonle Sap Lake for transfer to Siem Reap: 11:30 a.m. (high water season)

Estimated arrival time at Park Hyatt Siem Reap: 12:15 p.m.

Please note: The above timing is approximate only. Passengers are requested to arrive at the passenger port or meeting point at least 30 minutes prior to the scheduled time. Transfers from the meeting points to the Aqua Mekong and vice versa in Saigon and Siem Reap are included in the rates.

Contact Details:

Cambodia Office:

N° 9B, Keo Chenda Street, HP House, Phum 3, Sangkat Chroy Changvar, Khan Russey Keo, Phnom Penh, Cambodia

Telephone numbers:

Cruise Director
+855 (0) 9566 6875 (Cambodia)
+84 (0) 1667 301 816 (Vietnam)

Assistant Cruise Director
+855 (0) 9566 6812 (Cambodia)
+84 (0) 1665 097 990 (Vietnam)

Operations Coordinator
+855 (0) 9566 6816 (Cambodia)

Country Manager Cambodia & Vietnam
+855 (0) 9566 6829 (Cambodia)